Nanobot | Privacy Policy

Customer Privacy

Privacy Policy

This Privacy Policy describes how NANOBOT collects, uses, and discloses your personal information when you visit or use our services at www.nanobotsolutions.com (the “Site”). By using our Site or services, you agree to the collection and use of your information as described in this Privacy Policy.

01

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will take effect immediately upon being posted on this page with an updated “Last updated” date.

02

How We Collect and Use Your Personal Information

We collect personal information to operate, improve, and secure our services. This includes:

Information You Provide Directly

  • Contact Details: Name, address, email, phone number
  • Order Details: Billing/shipping information, payment confirmation
  • Account Info: Username, password, authentication data
  • Customer Support: Any content you submit in queries or feedback

Automatically Collected Information (Cookies & Usage Data)

Device information, browser type, IP address, time zone, pages you visit, and actions you take on our Site. For more about cookies, visit the Shopify Cookie Policy.

Third-Party Sources

We may receive information from service providers (e.g., payment processors, analytics tools, advertising platforms), always in accordance with this policy.

03

Consent

How We Obtain Consent

When you provide personal information to complete a transaction, verify a payment, place an order, or contact us, we consider this as implied consent for using your data for that specific reason. For any secondary reason (e.g., marketing), we will ask for your express consent or provide an opt-out option.

How to Withdraw Consent

You may withdraw your consent at any time by contacting us at info@nanobotsolutions.com or by writing to: S-272 F1, MIA II Phase, Basni, Jodhpur, Rajasthan, 342005, India.

04

How We Use Your Information

  • To Provide Services: Fulfillment, customer accounts, delivery, returns
  • Marketing: To personalize and deliver promotional content (with your consent)
  • Security & Fraud Prevention: To detect and prevent fraud or unauthorized access
  • Customer Support: Responding to inquiries or complaints
05

Disclosure of Personal Information

We may disclose your personal data if required by law, if you violate our Terms of Service, or if necessary to protect the rights, property, or safety of NANOBOT or others.

06

Gofynd Hosting and Payment

Data Storage

Your data is securely stored on Gofynd’s servers behind a firewall. Credit card details are encrypted via PCI-DSS standards.

Payments

If you use a direct payment gateway, Gofynd’s stores and encrypts your card data only as long as necessary to complete the transaction.

07

Third-Party Services and Transfers

We work with third parties (e.g., payment processors, logistics, advertising) who may process your information under their own privacy policies. These providers may be located outside your jurisdiction and are subject to different laws.

08

Age of Consent

By using this Site, you confirm that you are at least the age of majority in your region, or that you have consented on behalf of a minor dependent.

09

Security and Retention

We use encryption and security best practices (e.g., SSL, AES-256) to protect your data. However, no method is 100% secure. We retain your data as needed for services, legal obligations, or resolving disputes.

Security note: While we apply security best practices to protect your data, no method of transmission or storage is completely secure.
10

Your Rights

Subject to applicable law, you may:

  • Access your data
  • Request correction or deletion
  • Object to processing
  • Withdraw consent

Exercise Your Privacy Rights

To exercise your rights, contact us at info@nanobotsolutions.com.

12

Complaints

If you believe your data has been mishandled, contact us. You may also lodge a complaint with your local data protection authority.

13

International Data Transfers

If your data is transferred internationally, we ensure safeguards such as standard contractual clauses or equivalent protections are applied.