Returns & Refunds Policy

 

1. Return Policy

Eligible Returns

• The item is damaged, defective, or shipped incorrectly.
• The issue is reported within 7 days of delivery.
• The product is unused and in its original packaging.

Note: Returns due to change of mind or preference are not accepted at this time.

Return Window

All return requests must be submitted within 7 days of delivery.

How to Initiate a Return

1. Email us at support@nanobotstore.com with your order number and a clear description of the issue (include photos if applicable).
2. Our team will review your request and provide return instructions.
3. Once approved, ship the item back using the instructions provided.

 

2. Refund Policy

Refund Process

Refunds are initiated once we receive and inspect the returned item. Your original payment method will be credited within 7 business days of receiving the product.

Tracking Refunds

To check your refund status, contact us at support@nanobotstore.com.

 

3. Contact Us

For all return or refund queries:

• 📧 support@nanobotstore.com
• 📍 Nanobot Housewares Solutions Private Limited
  Unit II - S-272, F-I, M.I.A, II Phase, Basni, Jodhpur, Rajasthan, 342005