Privacy Policy
Last updated: May 26, 2025
This Privacy Policy describes how NANOBOT ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or use our services at www.nanobotstore.com (the "Site"). By using our Site or services, you agree to the collection and use of your information as described in this Privacy Policy.
1. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will take effect immediately upon being posted on this page with an updated “Last updated” date.
2. How We Collect and Use Your Personal Information
We collect personal information to operate, improve, and secure our services. This includes:
Information You Provide Directly:
- Contact Details: Name, address, email, phone number
- Order Details: Billing/shipping information, payment confirmation
- Account Info: Username, password, authentication data
- Customer Support: Any content you submit in queries or feedback
Automatically Collected Information (Cookies & Usage Data):
Device information, browser type, IP address, time zone, pages you visit and actions you take on our Site. For more about cookies, visit: Shopify Cookie Policy.
Third-Party Sources:
We may receive information from service providers (e.g., payment processors, analytics tools, advertising platforms), always in accordance with this policy.
3. Consent
How We Obtain Consent:
When you provide personal information to complete a transaction, verify a payment, place an order, or contact us, we consider this as implied consent for using your data for that specific reason. For any secondary reason (e.g., marketing), we will ask for your express consent or provide an opt-out option.
How to Withdraw Consent:
You may withdraw your consent at any time by contacting us at support@nanobotstore.com or by writing to: S-272 F1, MIA II Phase, Basni, Jodhpur, Rajasthan, 342005, India.
4. How We Use Your Information
- To Provide Services: Fulfillment, customer accounts, delivery, returns
- Marketing: To personalize and deliver promotional content (with your consent)
- Security & Fraud Prevention: To detect and prevent fraud or unauthorized access
- Customer Support: Responding to inquiries or complaints
5. Disclosure of Personal Information
We may disclose your personal data if required by law, if you violate our Terms of Service, or if necessary to protect rights, property, or safety of NANOBOT or others.
6. Shopify Hosting and Payment
Data Storage:
Your data is securely stored on Shopify’s servers behind a firewall. Credit card details are encrypted via PCI-DSS standards.
Payments:
If you use a direct payment gateway, Shopify stores and encrypts your card data only as long as necessary to complete the transaction.
Learn more:
7. Third-Party Services and Transfers
We work with third parties (e.g., payment processors, logistics, advertising) who may process your information under their own privacy policies. These providers may be located outside your jurisdiction and are subject to different laws.
8. Cookies
Examples of Shopify-managed cookies:
- _session_id: Tracks session info — session-based
- _shopify_visit: Tracks visits for analytics — 30 mins
- _shopify_uniq: Tracks user visits — expires next day
- cart: Stores cart contents — 2 weeks
- _secure_session_id: Secure session — session-based
- storefront_digest: Verifies visitor — indefinite
You can manage cookies through your browser settings.
9. Age of Consent
By using this Site, you confirm that you are at least the age of majority in your region or that you have consented on behalf of a minor dependent.
10. Security and Retention
We use encryption and security best practices (e.g., SSL, AES-256) to protect your data. However, no method is 100% secure. We retain your data as needed for services, legal obligations, or resolving disputes.
11. Your Rights
Subject to applicable law, you may:
- Access your data
- Request correction or deletion
- Object to processing
- Withdraw consent
To exercise your rights, contact: support@nanobotstore.com
12. Complaints
If you believe your data has been mishandled, contact us. You may also lodge a complaint with your local data protection authority.
13. International Data Transfers
If your data is transferred internationally, we ensure safeguards such as standard contractual clauses or equivalent protections are applied.